Campaign Types and Throughput

Edited

📣 What Campaign Should I Choose?
Choosing the Right A2P 10DLC Campaign

Navigating the world of 10DLC A2P SMS can be overwhelming—but making the right campaign choice can drastically improve your message deliverability, and reduce costs.

Whether you’re an agency, eCommerce brand, SaaS platform, or local business—this guide will help you decide:


🔍 First, What is a Campaign?

An A2P 10DLC campaign tells carriers:

  • Who you are

  • What you’ll be messaging about (use case)

  • How your messages comply (e.g. opt-ins, privacy links)


📦 Campaign Types You Can Choose

🟣 Low-Volume Mixed Use Campaign

Best For:
👉 Startups, local businesses, or agencies sending under 6,000 segments/day

Cost: $1.50/month
Throughput:

  • 75 SMS/min (AT&T), 50 MMS/min (AT&T)

  • 2,000 segments/day (T-Mobile)

  • 6,000 segments/day (total cap)

Use Cases Allowed:
✔️ Customer Support
✔️ Marketing
✔️ Alerts & Notifications
✔️ Appointment Reminders

Why Choose This?

  • Cost-effective for small volumes

  • Allows multiple use cases in one campaign

  • Minimizes "drift content" message filtering


🔵 Standard Campaign (Mixed or Dedicated)

Best For:
👉 Businesses with high message volume or large/growing contact lists

Cost: $10/month
Throughput:

  • 240 SMS/min (AT&T)

  • 10–200K segments/day (T-Mobile with vetting)

Use Cases:
✔️ Choose a specific one (e.g., Customer Care, Marketing)
OR
✔️ Use a Mixed Standard Campaign for multiple types

Why Choose This?

  • High throughput for large sends

  • More control + optional additional vetting for speed

  • Scales with your growth


🔄 Key Differences Recap

Feature

Low-Volume Mixed

Standard

Cost

$1.50/month

$10/month

Segments/day (T-Mobile)

6,000

10,000–200,000

Throughput (AT&T)

75 SMS/min, 50 MMS/min

240 SMS/min, 50 MMS/min

Use Case Flexibility

Mixed only

Mixed or Dedicated

Good for Scaling?


🚀 Which One Should You Choose?

You're...

Go With...

Sending fewer than 6,000 messages/day

LV Mixed

Adding <100 new contacts daily

LV Mixed

Scaling to 100+ new contacts/month

Standard

Running multiple messaging use cases

Mixed (either type)

Wanting cost savings

LV Mixed

Needing more messages delivered/min

Standard


🧠 Pro Tips Before You Decide:

  • You can’t convert a Low-Volume to Standard. You’ll need to submit a new campaign.

  • Avoid Drift Content: Always match your actual SMS content to your registered use case.

  • Need a website? We’ll generate one for you inside the Signal House GHL App.


✍️ Final Advice

Still unsure? Here’s what we recommend:

  • Start with Low-Volume Mixed if you're testing.

  • Switch to Standard Mixed as your volume scales.

  • Always ensure your opt-in language, description, and message flow match the campaign type.


🧾 Standard vs Special Campaigns

Standard Campaigns

These are the most common messaging types (e.g., 2FA, Marketing, Customer Care). They include a base daily segment allowance and per-minute throughput. You can boost throughput through "Additional Vetting" by companies like Aegis and WMC Global.

All Standard campaigns start with the same throughput limitations: 2,000 daily segments to T-Mobile, and 240 SMS/min and 150 MMS/min with AT&T.

So long as you’re not using a Low Volume Mixed campaign, you can increase your throughput via Standard Vetting (Read complete guide here). The score breakdowns are below:

Trust Score

T-Mobile Daily Segments

AT&T SMS/MMS per Minute

1–24

2,000

240 / 150

25–49

10,000

240 / 150

50–74

40,000

2,400 / 1,200

75–100

200,000

4,500 / 2,400

Note: Verizon does not publish its throughput rates. T-Mobile’s limit is per brand, while AT&T's is per campaign.

Special Campaigns

These are high-impact or regulated campaigns like political, emergency, or charity campaigns with different throughput structures. They may require manual review, tax exemption, or carrier approval.

Use Case

AT&T Segments/Min

T-Mobile Daily Segments

Emergency

4,500 (SMS) / 2,400 (MMS)

2,000

Political

4,500 / 2,400

“Special”

Charity

2,400 / 1,200

2,000

Proxy / Agents

60 / 50

2,000

K-12 Education

720 / 50

2,000

Sole Proprietor

15 / 50

100

Free Trials / UCaaS

Varies

Varies

💡 Some special campaigns require carrier vetting, CSP approval, or IRS 501(c) verification. See CampaignVerify.org for political vetting.


FAQs

Q: How do I improve my trust score?

A: Use an EIN, verified domain email, avoid complaint history, and register fully. Age and size of the business help too.

Q: Can I use one campaign for multiple purposes?

A: Only if you choose “Mixed” and specify 2–5 sub-use cases. Otherwise, split into separate campaigns.

Q: What’s a segment?

A: Each SMS can have 1–3+ segments based on content. Read more on Segments here.


Need Support?

We’re here to help you navigate the world of 10DLC with clarity:

  • 📧 Email: support@signalhouse.io

  • 💬 In-app Chat: Available inside your Signal House portal

  • 👥 Account Manager: For vetting appeals, campaign advice, and throughput bumps

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