10DLC Messaging Overview

Edited

What is 10DLC Messaging?

10DLC (10-Digit Long Code) messaging enables businesses to send Application-to-Person (A2P) messages using standard 10-digit local phone numbers. Designed for high-volume messaging, 10DLC combines the trust of local numbers with the power of business-grade delivery.

It’s ideal for:

  • Marketing blasts πŸ“£

  • Transactional alerts πŸ“¦

  • Appointment reminders πŸ“…

  • Two-factor authentication (2FA) πŸ”


Why Use 10DLC?

βœ… Higher Deliverability

With Signal House, you get over 95%+ deliverability, thanks to our optimized connections with carriers and transparent use-case registration.

πŸ’° Cost-Effective

No need for expensive short codes. 10DLC gives you a local presence at a fraction of the price.

πŸ”’ Trusted + Compliant

10DLC routes go through The Campaign Registry (TCR), making them more secure, regulated, and less likely to get flagged as spam.

πŸ“ Local Numbers

People are more likely to trust a message from their local area code. 10DLC gives you that local edge while staying scalable.


Signal House Superpowers (What Makes Us Different)

πŸ“š We Educate Carriers on Your Use-Case

Most providers simply submit your campaign and hope it goes through. We go furtherβ€”we educate Direct Connect Aggregators (DCAs) and carriers about your business model and message content to avoid unnecessary filtering.

πŸš€ Faster Campaign Approvals

We coach you on TCR language that gets campaigns approved quickly. Signal House customers experience a higher rate of first-time approvals and fewer delays.

πŸ“ˆ Analytics You Can Actually Use

Tired of dashboards you need a PhD to understand? We offer clean, filterable analytics across:

  • Brands

  • Campaigns

  • Sub-Groups

  • Friendly Names

  • Tags

  • Carriers

Track what matters and optimize easily.


How to Set Up 10DLC Messaging in Signal House

Step 1: 🧾 Register Your Brand

Brands are how TCR verifies your business. You can register via:

  • Signal House self-service portal

  • Directly with The Campaign Registry (if you’re a CSP)

You’ll need:

  • EIN (from W-9 or IRS docs)

  • Legal Business Name & DBA (if any)

  • Full address

  • Employee count

➑️ Register your Brand


Step 2: 🧬 Register Your Campaign(s)

Campaigns define why you're messaging. Some common types:

  • 2FA

  • Customer Care

  • Marketing

  • Higher Education

  • Polling & Voting

Submit:

  • Use-case type

  • Sample messages

  • Opt-in/opt-out keywords

  • Privacy policy and Terms (linked if using a web form)

➑️ Submit a Campaign


Step 3: πŸ”— Assign Numbers to Campaigns

You can:

  • Assign Signal House-purchased numbers

  • Bring Your Own Number (BYON)

Assign via:

  • The dashboard

  • API call: /phoneNumber/configurePhoneNumber

➑️ Number Configuration Guide


Step 4: πŸ”§ Test It Out

Once numbers are assigned:

  1. Go to Send Message

  2. Choose SMS or MMS

  3. Select β€œFrom” number (your 10DLC number)

  4. Add a recipient

  5. Fire off a test! πŸ”₯


🧠 TL;DR

Step

What to Do

1. Brand

Register your business with TCR

2. Campaign

Submit your use-case, samples, and compliance details

3. Numbers

Assign one or more numbers to each campaign

4. Go Live

Send messages and monitor delivery + responses


πŸ€” FAQs

Q: What’s the difference between 10DLC, Toll-Free, and Short Code?

A: 10DLC uses local 10-digit numbers and is ideal for mid-to-high volume traffic. Toll-free is more regulated, and short codes are expensive but offer the highest throughput.

Q: Do I need to re-register campaigns if I change my message content?

A: Minor tweaks are okay, but if you change the use-case, opt-in method, or drastically alter languageβ€”yes.

Q: Can I use one number for multiple campaigns?

A: No. A number must be tied to a single campaign. But campaigns can have multiple numbers (up to 49 by default).

Q: Can I soft port my existing number into Signal House?

A: Yes! Here’s how to Soft Port (Messaging Only)


πŸ’¬ Need Support?

We’re here for you every step of the way.

  • πŸ“§ support@signalhouse.io

  • πŸ’¬ In-app chat support

  • πŸ‘¨β€πŸ’Ό Account Manager (for enterprise customers and volume use-cases)


πŸ”— Learn More

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