Your Numbers: All Your Digits in One Place

Managing your numbers shouldn't feel like solving a mystery—and with Signal House, it doesn’t. The Your Numbers tab lets you search, organize, tag, and configure your numbers with ease.

Let’s walk through it.

Navigate to:

Left Sidebar → Numbers → Your Numbers

From here, you’ll see all the numbers your organization has purchased or ported into Signal House.

Click the filter icon in the top-right to search by:

• Group / Sub-Group

• Brand / Campaign

• Messaging Status / Number Status

• Friendly Name / Tag

Once you’ve dialed-in your search parameters, you should see columns for Numbers, their customizable Friendly Name, Status, any associated Tags, the number Capabilities, and an action-button to Configure the number for various messaging systems.

A Friendly Name is just that—an easy way to label your number in plain English (e.g., “Sales Line NYC”).

To edit it:

• Click the ✏️ icon in the Friendly Name column

Or head into the Configure screen for more options:

After adding the name, simply click “Save Friendly Name” and navigate back to “Your Numbers” to see it complete:

Each number has two statuses:

• Messaging Status:

  • Pending = Waiting on provisioning by upstream providers

  • In Progress = The number is in the process of being attached to the campaign

  • Ready = Fully provisioned and good to go

• Number Status:

  • Enabled / Disabled = Can be toggled via the config screen or API

Tags help you group and identify numbers beyond Groups and Brands. Add a tag like:

• “Customer Support”

• “Holiday Promo Batch”

• “California Leads”

To edit tags:

• Click the ✏️ under the Tags column

Or in the Configure view:

Pro Tip: You can also filter by Tags across the platform.

Capabilities highlight what you can actually use the number for; here’s the key:

• Voice calling: this number can be used for outbound voice (Coming soon!)

• SMS: this number can be used to send text messages

• MMS: this number can be used to send image or video messages

Need to assign a number to a campaign, brand, or change messaging settings?

Use the Configure button to:

• Update Friendly Name

• Enable/disable number

• Adjust webhook or routing

• View full assignment path

📘 Full Number Configuration Guide

• Manage all purchased/ported numbers under Your Numbers

• Use Friendly Names and Tags to simplify search

• Filter by brand, campaign, status, and more

• Check Messaging Status and Capabilities at a glance

• Use Configure for full number setup or updates

• Set consistent naming conventions (e.g., Location - Use Case) for Friendly Names

• Use Tags for flexible groupings beyond your account hierarchy

• Use filters to quickly audit performance by brand, campaign, or use case

• Keep an eye on “Pending” statuses to catch provisioning delays early

Q: Can I assign one number to multiple campaigns?

A: Nope—each number can only be assigned to one campaign at a time.

Q: What happens if I disable a number?

A: It stops sending/receiving messages. Don’t worry, you can re-enable it anytime.

Q: Can I port out a number later?

A: Yes! Reach out to support, and we’ll walk you through it.

Q: Can I bulk-tag or update friendly names?

A: Yes! Just select the box to select one or all, and then you can!

Have a number behaving badly? Or just need help organizing at scale?

Reach out to our Support Team or chat with your account manager—we’re happy to help you clean up, rename, reassign, or troubleshoot.

Quick Tip: Treat your numbers like digital real estate—keep them labeled, organized, and ready to work for you.