Billing Settings:

Billing is a core part of dialing in your Signal House account—and we’ve made it easy to manage, monitor, and stay in control of your balance.

To get started, head over to:

Settings → Billing

Here, you’ll be able to:

• View & download invoices

• Add funds to your account

• Set up or edit payment methods

• Enable auto-recharge

• Manage your billing address

• Review payment and usage history

Need to top up your balance?

• Click “Add Funds”

• Choose the amount to add

• Select the payment method

Assuming your card clears, the funds will be instantly applied to your balance.

Want to add or update your card on file?

• Click “Add Payment Method”

• Enter your card details

(If you’ve already added your billing address, we’ll auto-fill it here!)

• Hit “Add Card” to confirm

Note: ACH payments aren’t supported yet, but they’re on the roadmap!

Never worry about running out of balance mid-campaign.

• Click “Auto Recharge”

• Choose:

  • When to trigger recharge (e.g., balance drops below $25)

  • How much to recharge

  • Which primary card to charge

  • A backup card in case the first fails

Pro Tip: Set it and forget it! Auto-recharge is a great way to keep your account running without interruptions.

Need to update your billing details?

1. Head to the Billing Address section

2. Fill in your accurate billing info (should match your card)

Once entered, we’ll automatically pull this wherever we need it—no extra typing required

Within Billing Settings, you can also:

• Download a full record of payments made

• View itemized usage for easier reporting or reconciliation

This is your go-to spot for staying on top of spend, reconciling budgets, or prepping for audits.

• Add funds manually or set up auto-recharge

• Add multiple payment methods (primary + backup)

• Keep billing info updated to avoid charge failures

• Monitor spend through invoices and usage reports

• ACH support is coming soon!

• Enable auto-recharge if you’re running ongoing campaigns—it’s peace of mind, built-in.

• Use a backup card for critical campaigns, especially if using corporate cards with limits.

• Schedule a monthly billing review to stay ahead of spend and avoid surprises.

• Bookmark this section for your finance or ops team for quick reference.

Q: Can I use multiple payment methods?

A: Yes! You can store multiple cards and set primary + backup methods for auto-recharge.

Q: Can I export my invoices?

A: Absolutely. Just click on any invoice to view and download a PDF copy.

Q: What happens if my balance runs out?

A: Campaigns may pause or fail to deliver messages. Auto-recharge is your best prevention strategy.

Q: Can I get notified if my balance is low?

A: Yes, reach out to Support to enable balance alert notifications via email.

Q: Do you support ACH?

A: Not yet—but we’re working on it!

Something not adding up? Our team’s here for anything from troubleshooting card errors to helping you set up a smart billing workflow.

📩 Reach out to Support

💬 Or contact your account manager for custom billing setups or limits.

Quick Tip: Empower your finance team by adding them to your Signal House workspace with Billing-only permissions. It keeps things smooth and secure.